Important Information

Account Enquiries

Account enquiries must preferably be submitted in writing to accounts@keicommercial.co.za or fax to 086 603 0379.

Short-term Insurance

Kei Commercial is an approved Sub- Agent of NFB Insurance Brokers; an Authorised Financial Services Provider specialising in personal, commercial and corporate short term insurance. Contact us to assist in facilitating the best cover for your individual insurance needs.

Application forms

If you have viewed a property with one of our agents and wish to make a formal application, please download and complete and application form, and submit to us via email info@keicommercial.co.za or fax to 086 603 0379. Please note that no application will be processed without ALL the supporting documents being supplied. We are required by law to have the supporting documents on record.

Debit Orders

Should you be interested in having your rental conveniently paid via debit order, please complete our debit order form (available below) and submit to accounts@keicommercial.co.za or fax to 086 603 0379. Please note that we will require a copy of a cancelled cheque, or a bank statement or a bank letter to accompany the form.

Electronic Rental Collection Authority

Financial Intelligence Centre Act 38 of 2001

We are required by law to comply with FICA. All prospective tenants must supply the required information when applying, or we will not be able to process the application. We also urge current tenants to update us with any details that might change during your tenancy. The required documents are listed on our application forms.

Policies and Procedures

Please find below our important policies and procedures documents, available to download for your convenience:

Subletting of Premises

Please note that subletting of premises is strictly prohibited, unless approved in writing by the Landlord. Subletting applications are regarded as new applications, and applicants must therefore submit an application form, which is available for download under “Application Forms”.

Payment Behavior

All Kei Commercial’s tenant payment behavior is reported to Tenant Profile Network (TPN), a registered credit bureau specific to the rental industry. Bad payment behavior will possibly have a negative effect on your credit profile, and we therefore urge all tenants to ensure that their payments are made on time.

A brief overview of the rental application process:

Property viewed by client.
Completed application form has to be submitted to Kei Commercial together with the necessary supporting documentation.
Application is processed and all necessary checks done.
Outcome of the application is then forwarded to the Landlord for consideration. It will either be approved or declined by the Landlord. Under no circumstances does Kei Commercial decide on the suitability of a tenant.
If the application is successful, the lease agreement will be prepared for signature and the invoice with the initial charges will be raised for payment by the Tenant.
A joint inspection of the premises will be conducted, and the keys will officially be handed over to the tenant provided the lease agreement has been signed and all required monies have been paid.

A brief overview of the process of buying a property:

It is important for a buyer to understand what type of property they can afford (Deposits, conveyancing fees, monthly bond installments etc.) Ask the agent to assist you in obtaining this information.
Contact the agent to view properties.
“Offer to Purchase” is prepared and submitted to seller for consideration.
The offer might be subject to “Suspensive Conditions” – these are conditions that need to be met by either the buyer or seller in order for contract to come into full effect. An example would be where the buyer needs to obtain a bond from a financial institution by a certain date, otherwise they would not be able to proceed with the purchase of the property.
Once all the suspensive conditions are met, the agent will submit all the necessary documentation to the conveyancing attorney (normally chosen by the seller).
The conveyancing attorney will deal with the necessary legal documentation and payments between the parties, municipal clearances, as well as the registration of transfer in the Deed’s Office. This is usually the part of the process that takes the longest (no definite time frame can be given, enquire with your agent).
Official ownership is transferred to the buyer on the date that registration of transfer has taken place in the Deed’s Office.
If there is a tenant in the property, the buyer would only be able to take occupation of the property after the tenant’s lease expires, unless otherwise agreed upon between the parties in writing. It is important to check if there is a tenant in the property and if there is a lease agreement in place.

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